About Administrative Department

The Administrative Department of the Andalusia Utilities Board oversees the daily operations of customer service and account billings.  Every month over 9,000 meter readings are collected to accommodate a four-cycle billing schedule.  Customer service representatives are available to assist with the connection of new services, provide information on our products and services and to process utility payments for over 5,000 customers.   Our office also provides dispatch service for electric, water and sewer personnel when you encounter problems with your utility services.  Do you need information on a new service or help with your existing service?  Call us, we are here to help you. 

Business Hours:

8:00 am until 5:00 pm Monday thru Friday (Excluding Holidays). Drive-thru open at 7:30 a.m.

Contact Info:  

Utilities Board of the City of Andalusia
P.O. Box 790
Andalusia, AL 36420
phone:(334) 222-1332
phone: (334) 222-1333
fax: (334) 222-9058 

Jerry D. Williams
Utilities Board General Manager
phone: (334) 222-3312 Ext. 1101

Cathy Alexander
Utilities Office Manager
phone: (334) 222-3312 Ext. 1109

Location:

Andalusia Utilities Office
505 East Three Notch Street
Andalusia, Alabama  36420